Last updated: 14 November 2026
1. Who we are
This website, reznick.co.ke, is operated by Reznick Communications (part of Reznick Group Ltd), a strategic communications consultancy based in Nairobi, Kenya ("Reznick", "we", "us"). We are the data controller for the personal data described in this policy. You can contact us about privacy at any time at info@reznick.co.ke.
2. What we collect
We only collect personal data you choose to give us, or that is generated when you use the site:
- Enquiries: your name, organisation, email, phone number and message when you use a contact form, email us or message us on WhatsApp.
- Newsletter: your email address and any interests you select when you subscribe.
- Job applications: your CV and the details you send us.
- Usage data: pages visited, device and browser type, approximate location and referring site, collected through cookies and analytics tools (see our Cookie Policy).
3. How we use it
- To reply to your enquiry and provide the services you ask for.
- To send our newsletter, if you have subscribed. Every email includes a way to unsubscribe.
- To consider job applications.
- To understand how the site is used and improve it.
- To keep the site secure and prevent spam and misuse.
- To meet our legal and regulatory obligations.
4. Our lawful basis
We process personal data on the basis of your consent (for example, newsletter sign-up), to take steps at your request before entering into a contract, for our legitimate interests in running and improving our business and website, and where required to comply with the law.
5. Sharing your data
We do not sell your personal data. We share it only with trusted service providers who help us run the site and our business, such as website hosting, email delivery, analytics (Google) and messaging (WhatsApp), and only as far as they need it to provide their service. We may also disclose data where required by law. Some providers may store data outside Kenya; where they do, we take steps to ensure appropriate safeguards are in place as required by the Data Protection Act, 2019.
6. How long we keep it
We keep enquiry records for as long as needed to respond and for a reasonable period afterwards for record keeping, newsletter data until you unsubscribe, and job applications for up to 12 months unless you ask us to delete them sooner.
7. Your rights
Under the Data Protection Act, 2019, you have the right to be informed about how your data is used, to access the data we hold about you, to object to its processing, to have inaccurate data corrected, and to have data deleted. To exercise any of these rights, email info@reznick.co.ke. If you are not satisfied with our response, you can complain to the Office of the Data Protection Commissioner (ODPC) in Kenya.
8. Security
We use appropriate technical and organisational measures to protect your data, including encrypted (HTTPS) connections and restricted access to our systems. No method of transmission over the internet is completely secure, but we work to protect your information.
9. Children
This website is not directed at children and we do not knowingly collect personal data from anyone under 18.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last changed.